Public Sector Ombudsman Wales
The office of the Public Services Ombudsman for Wales (PSOW) was established in April and the current Ombudsman, Michelle Morris has been in post since April 2022.
The role of the PSOW is to:
- Look into complaints that something has gone wrong with Welsh public services.
- Look into complaints that Welsh councillors have breached their Code of Conduct.
- Work with public bodies to improve public services and standards of conduct within local government across Wales.
